Unable to update Adobe XD.

I was trying to open my work but it showed me this:

Than i was trying to update Adobe XD but there's another problem:

Can somebody tell me what is the missing part that I need to install?
Thank you!!!

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Community Manager

Hi there,

Sorry to hear you are having trouble while updating XD. I would suggest doing fresh uninstall using this link: https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html and then install again.

Let us know if that helps.

Thanks,

Harshika

Correct answer

Community Manager

Hi there,

Sorry to hear you are having trouble while updating XD. I would suggest doing fresh uninstall using this link: https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html and then install again.

Let us know if that helps.

Thanks,

Harshika

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Participant

Thank you for your answer,
I just solved my problem~

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Community Manager

Glad to hear you are back on track. Please feel free to reach out to us in the future for any query related to XD. We'd be happy to help.

Thanks,

Harshika

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