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ursulab95316265
Participating Frequently
Jun 8, 2020 7:09 AM UTC
Answered

Unable to update existing Link

the url is no longer available in the xd document, which is of course very annoying because I have to create a new url and exchange the url in all developers tickets.
i have not changed anything on the document and i have not saved it elsewhere.

only option was to create a new url.

 

in my urls the old url is still present as an eye, but can't be clicked anymore.

 

XD-Version: 29.2.32.3 - Cloud sync: 4.3.45.2

Mac os Catalina 10.15.4

 

{Renamed By MOD}

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Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
Jun 11, 2020 7:34 PM UTC

Sorry for the delay in response. Could you please check if that link is available here:https://assets.adobe.com/links

And if it is accessible or not?

7 replies

Rishabh_Tiwari
Legend
Jun 8, 2020 11:44 AM UTC

Hi there,

 

Sorry to hear about the trouble. This generally happens when the file has been saved with a different name. Since that's not the case here, I'd request if you can share a few more details like:

 

  1. Did this happen with a specific file or multiple files?
  2. Are you able to access the link from here: https://assets.adobe.com/links 
  3. Please update XD to the latest version that is 29.3.

 

Regards

Rishabh

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ursulab95316265
Participating Frequently
Jun 9, 2020 6:44 AM UTC

hy,

it just happened with one file for once.

the link is still existing in the overview but can't be clicked. and there is no subtitle in the overview.

have now updated to the latest version.

 

regards

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Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
Jun 11, 2020 7:34 PM UTC

Sorry for the delay in response. Could you please check if that link is available here:https://assets.adobe.com/links

And if it is accessible or not?

Translate