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abdulb55098388
Participant
Jan 13, 2022 8:53 AM UTC
Question

Unable to update link error- You're disconnected, check your internet connection in XD

In XD files, when I try to update share links, I get the error "You're disconnected. Check your internet connection and try again".

But I have internet connection.

Usually, file links stop updating when I add too many prototyping interations.

Does somebody had this problem?

 

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3 replies

italosan
Community Expert
Community Expert
Jan 24, 2022 11:51 AM UTC

Hi, do you still need help? Has your problem been solved? Keep us updated

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Harshika Verma
Community Manager
Community Manager
Jan 24, 2022 4:29 PM UTC

Hi abdulb55098388,

 

We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

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italosan
Community Expert
Community Expert
Jan 13, 2022 11:23 AM UTC

Hi, what version of Adobe XD are you using? Does this problem occur with all files? Have you tried with a different internet connection?

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