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Divine_Smile5D2C
Participant
Apr 20, 2020 8:22 AM UTC
Question

Unable to update the share link in XD. "Something went wrong Please create a new link (Error 49:15)"

After updating the link I am getting this error : 

Something went wrong. Please create a new link.

Learn More (Error 49:15)

Have to create new link again and again.

 

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4 replies

Harshika Verma
Community Manager
Community Manager
Apr 20, 2020 3:04 PM UTC

Hi Siddharth,

 

We are sorry to hear you are facing trouble while updating the share link in XD and getting error 49:15. Would you mind sharing the OS and XD version of your machine? Is it a design review link or a development link? We would also suggest trying the steps mentioned in this post: https://community.adobe.com/t5/adobe-xd/share-error-44-when-sharing-documents-in-xd/td-p/10635971/page/2?page=1?

 

Let us know if that helps.

 

Thanks,

Harshika

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Divine_Smile5D2C
Participant
Apr 21, 2020 8:00 AM UTC

Hi Harshika,

Adobe XD version is recently updated : 28.5.12.5 and OS is macOS Mojave version 10.14.5

I have to create new link to share it with developers, please help me resolve this issue.

Thanks,
Siddharth

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Harshika Verma
Community Manager
Community Manager
Apr 21, 2020 4:23 PM UTC

Thanks for sharing few details. I understand it could be frustrating for you. I would feel the same in your situation. I would like to confirm if you've tried the steps mentioned in the above post I shared with you. Also, could you please confirm what type of link it is, is it a development link or design review link? Have you tried switching to a different network?

 

I will try my best to help.

 

Thanks,

Harshika

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