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Participant
Mar 2, 2021 2:20 PM UTC
Answered

Unable to update XD on macOS Big sur

Is it possible to force the update?

On my client the version is 35.2.12 when it is already avaible version 37.

 

How can i resolve?

 

Tnx

 

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Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
Mar 2, 2021 2:24 PM UTC

Hi Simona,

 

Thanks for reaching out. Please try the suggestions shared here: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

If that doesn't work, please re-install XD and let us know if it helps or if you need any further assistance.

 

Regards

Rishabh

1 reply

Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
Mar 2, 2021 2:24 PM UTC

Hi Simona,

 

Thanks for reaching out. Please try the suggestions shared here: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

If that doesn't work, please re-install XD and let us know if it helps or if you need any further assistance.

 

Regards

Rishabh

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