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March 2, 2021
Answered

Unable to update XD on macOS Big sur

  • March 2, 2021
  • 1 reply
  • 292 views

Is it possible to force the update?

On my client the version is 35.2.12 when it is already avaible version 37.

 

How can i resolve?

 

Tnx

 

{Renamed By MOD}

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Correct answer Rishabh_Tiwari

Hi Simona,

 

Thanks for reaching out. Please try the suggestions shared here: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

If that doesn't work, please re-install XD and let us know if it helps or if you need any further assistance.

 

Regards

Rishabh

1 reply

Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
March 2, 2021

Hi Simona,

 

Thanks for reaching out. Please try the suggestions shared here: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

If that doesn't work, please re-install XD and let us know if it helps or if you need any further assistance.

 

Regards

Rishabh