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VJDEVA
VJDEVA
Participant
August 20, 2020
Answered

Unable to update XD to the latest version.

  • August 20, 2020
  • 1 reply
  • 325 views

Adobe XD not update and take so much respnonse time to up the application.

 

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This topic has been closed for replies.
Correct answer HARSHIKA_VERMA

Hi Vijay,

 

Sorry to hear you are facing trouble updating XD. I would request you to please try few steps like-

 

  • Sign out of XD and Creative Cloud app
  • Restart the machine
  • Sign back in both XD and CC
  • Try updating the XD app again from Creative Cloud desktop.
  • Make sure you don't have any pending system updates.

 

Let us know if that helps.

 

Thanks,

Harshika

1 reply

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity ManagerCorrect answer
Community Manager
August 20, 2020

Hi Vijay,

 

Sorry to hear you are facing trouble updating XD. I would request you to please try few steps like-

 

  • Sign out of XD and Creative Cloud app
  • Restart the machine
  • Sign back in both XD and CC
  • Try updating the XD app again from Creative Cloud desktop.
  • Make sure you don't have any pending system updates.

 

Let us know if that helps.

 

Thanks,

Harshika

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