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Participant
Aug 20, 2021 10:07 AM UTC
Question

Unable to use Adobe XD in my Macbook Pro

Hi,

 

I can't use Adobe XD in my mac machine. I have a licenced version and still I am getting response as XD cannot open with the Mac OS. I have a Macbook with the macOS Catalina Version 10.15.6 . I have attached the screen shot of the response when I am trying to open Adobe XD. I request you to help to resolve this issue.

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    3 replies

    Rishabh_Tiwari
    Legend
    Aug 20, 2021 10:39 AM UTC

    Hi there,

     

    We're so sorry to hear about the trouble. Please uninstall XD using the Adobe Cleaner Tool and once uninstalled, please re-install XD using the steps shared here . Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

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    Participant
    Aug 20, 2021 10:07 AM UTC

    Hi,

     

    I can't use Adobe XD in my mac machine. I have a licenced version and still I am getting response as XD cannot open with the Mac OS. I have a Macbook with the macOS Catalina Version 10.15.6 . I have attached the screen shot of the response when I am trying to open Adobe XD. I request you to help to resolve this issue.

    Translate
    italosan
    Community Expert
    Community Expert
    Aug 20, 2021 10:44 AM UTC