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Unable to use Creative Cloud libraries in Adobe XD

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libraries are not initialized only in adobe xd. They work great in photoshop. How can I fix this?

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Edu Couchez

Inspiring

Hey! same issue in the future... here 2022! XD is a joke...

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J

juliettem22371363

Participant

Same problem here (Adobe Xd) . All solution steps fail.
→ It needs to be solved urgently ... please!

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BurnDownTheIgloo

Participant

I am having the same issue here. Do we have a solution for this yet?

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Rishabh_Tiwari

Legend

Hi there,

Sorry to hear about the trouble. I am assuming you have already tried the steps shared in the above help article and the issue is only with XD and libraries are working fine in other applications? If yes, could you please try one more thing, please sign out from the Adobe XD app and the Creative Cloud Desktop app and then end all Adobe related process from the task manager or activity monitor and then sign in on Adobe Creative Cloud Desktop app and launch Adobe XD from there and check if it works after that or not.

Regards

Rishabh

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Alex H ATX

Participant

Same issue for me, but this is happening on one of my two installed computers. Fine on my Macbook, but not able to connect in ONE Windows laptop. Tested on multiple PCS, it only happens on this one.

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Preran

Legend

From what I understand, you are not facing any issues with library initialization in Photoshop, it is just XD where you see this error message pop up.

Can you try the solutions in this doc https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products.html and let us know if it helped?

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twixer554Author

Participant

I tried all of this solutions. Nothing helped

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