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T
TCSPwCEngagement
Participant
October 29, 2020
Answered

Unable to Use Features

  • October 29, 2020
  • 2 replies
  • 761 views

After the recent update I am unable to use premium features of XD i.e., Creating Links, Enabling CoEditing. My plan is Corporate plan. Can any one please help with this issue. I am not sure if the liscense plan issue.

This topic has been closed for replies.
Correct answer Rishabh_Tiwari

Hi there,

 

Thanks for reaching out. Please ensure that you are signed in with the email address to which the license has been assigned. If you have an enterprise account, please log a support case. For information on how to do that, please refer to this article: https://helpx.adobe.com/in/enterprise/admin-guide.html/in/enterprise/using/support-for-enterprise.ug.html

 

Regards

Rishabh

2 replies

D
DAVICRA
Participant
August 12, 2022

I get an error message in reation to installation issues

 

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity ManagerCorrect answer
Community Manager
October 29, 2020

Hi there,

 

Thanks for reaching out. Please ensure that you are signed in with the email address to which the license has been assigned. If you have an enterprise account, please log a support case. For information on how to do that, please refer to this article: https://helpx.adobe.com/in/enterprise/admin-guide.html/in/enterprise/using/support-for-enterprise.ug.html

 

Regards

Rishabh

T
TCSPwCEngagementAuthor
Participant
October 29, 2020

I am using my email account only and the corporate liscense is mapped with my company email address that I am signing in with. Unfortunately I do not have Admin Console access to create a ticket.

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