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Participant
February 25, 2022
Answered

Unable to use speech playback triggers at all Prototype shared link -

  • February 25, 2022
  • 1 reply
  • 378 views

Dear team,

I have tried to follow the steps to allow sound on both Chrome and Safari, I have tested it in different computers and shared with my co-working to check if the issue was only on my side.
Same results: no sound triggered (perfectly working with the preview mode)
Note: I made sure to sign in when access the link but same negative result.

Do you have a solution?

Thank you!

 

(Renamed By MOD)

    This topic has been closed for replies.
    Correct answer default5mybuihmne8y

    Dear team,

    Thank you for the quick answer, I have followed these steps last Friday but I think I might have miss soething because it is working perfectly now.
    Thank you so much for the time and help on this, grealty appreciated.
    Sabrina

    1 reply

    Ares Hovhannesyan
    Community Expert
    Community Expert
    February 26, 2022

    Are you sound setting enable for browsers?

     

    Scroll down and click on Advanced to show the advanced options. Now, under the Privacy and security tab, click on Site settings. Scroll down to Sound and click on it. The toggle button on this page should be On and you should see Allow sites to play sound (recommended).Jan 23, 2022

     

    How to Allow Sound Access on Chrome Computer?
    1. Launch the Google Chrome browser on Computer.
    2. Click on menu for options.
    3. Select Settings from the list.
    4. Scroll down to the Privacy and Security section, and select the Site settings from the menu.
    5. Choose the Sounds option within Site settings.
    Participant
    February 27, 2022

     There's an issue with voice prototypes. it won't respond to any command. Locally it works.