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phil2312
Participant
August 10, 2018
Answered

Unable to view comments

  • August 10, 2018
  • 2 replies
  • 974 views

I receive a notification to let me know that comments have been left on a published prototype but when I view the prototype in my browser (after signing in), there are no comments visible despite a comment PIN being clearly shown on the prototype!

I am using Safari on MacOS High Sierra if this makes any difference?

Any ideas of what I am doing wrong or is this a bug?

This topic has been closed for replies.
Correct answer phil2312

Found the problem - switched off content blocker

2 replies

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phil2312AuthorCorrect answer
Participant
August 11, 2018

Found the problem - switched off content blocker

Preran
Preran
Legend
August 10, 2018

To be sure, are you logged into the application using the same Adobe ID that you used to share the file previously? Also, did you receive an email to the effect that there are comments posted on your file?

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