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Participant
June 21, 2021
Question

Unable to work with XD, it freezing with every action.

  • June 21, 2021
  • 2 replies
  • 466 views

I am trying to work on a project but it gets stuck every time I do anything. I have no idea what is causing it, and ideas?

 

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2 replies

Inspiring
July 17, 2021

Me too, this is so annoying! Let's all move to Figma or Sketch! I'm done with Adobe XD unlimited bugs!

Harshika Verma
Community Manager
Community Manager
June 22, 2021

Hi Shlomit5C36,

 

We are sorry to hear you are having trouble working Adobe XD. Is it possible for you to record a video of XD freezing? Does that happen with a specific project or all the projects? Please also share the OS and XD versions of your machine.

 

We'll try our best to investigate the issue.

 

Thanks,

Harshika

Inspiring
July 17, 2021

Ya, since last 2 updates, it freezes all the time. I'm just working, and suddenly it freezes. But in fact, if I move the mouse or click, it's being recorded. And when Adobe XD returns from freezing, the project is a mess, with artboards, objects moved! It's about 1 month this is happening. How come you didn't notice that? Just install and test it! I think it's about the autosave function. The last updates may be getting some conflits because of that! I didn't say anything until now, because I thought Adobe would fix it soon, because it's too boring - we have to wait and wait a lot, after a few movements or actions in the project! Why Adobe don't put good testers to check it, before publishing a new update? It's so easy to notice this freezing bug!