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sarbeshk854137
Participant
September 18, 2019
Question

Unable tor retrieve cloud documents in XD

  • September 18, 2019
  • 1 reply
  • 196 views

I Cant retrieve my cloud documents it says to restart the app but there is no use of it

 

<The title was edited by moderator>

 

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1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
September 18, 2019

Hi Sarbesh,

 

We are sorry to hear that you're facing trouble using Adobe XD and unable to retrive your cloud document. I would request you to please check if you're able to see the document here: https://assets.adobe.com 

 

Could you please share the OS and XD version of your machine? A screenshot of the error will be helpful.

 

Thanks,

Harshika

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