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Participant
Jun 2, 2021 7:24 AM UTC
Question

'Unknown Exception"-error occurred when exporting XD to AfterEffects.

 xd version number38.0.12.13 

ae:2021 18.0

and ae cannot exit after clicking confirm

 

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2 replies

Harshika Verma
Community Manager
Community Manager
Jun 3, 2021 7:43 AM UTC

Hi there,

 

Thanks for reaching out and sorry to hear you're having trouble exporting assets into AfterEffects. In addition to what our ACP has suggested, please make sure your AfterEffect is also up to date.

 

Let us know if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

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Community Expert
Jun 2, 2021 11:15 AM UTC

Hi JayJay,
try to update Adobe XD to the latest available version and see if the problem persists.

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Giancarlo Vitulano