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Participant
Oct 8, 2022 11:58 AM UTC
Answered

Unmasking

Hi

I've masked some photos into shapes but everytime I reopen Adobe XD the photos are unmasked and there is no option to remask them. Please help! 

Thanks

Rachel

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    Rachel22562144eutiCorrect answer
    Participant
    Oct 11, 2022 11:31 AM UTC

    @Ares Hovhannesyan Thank you, I have resolved the issue, it looks like it was a problem with the original file settings

    4 replies

    Ares Hovhannesyan
    Community Expert
    Community Expert
    Oct 8, 2022 4:32 PM UTC

    Cant reproduce this bug. Please describe your step how you create clipping mask? Via Drag and drop?

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    Rachel22562144eutiAuthorCorrect answer
    Participant
    Oct 11, 2022 11:31 AM UTC

    @Ares Hovhannesyan Thank you, I have resolved the issue, it looks like it was a problem with the original file settings

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    AkinGn
    Community Expert
    Community Expert
    Oct 8, 2022 12:42 PM UTC

    Hi @Rachel22562144euti, is this a file specific issue, have you tried creating a test file and masking the same images there with some shapes to see? I think I'd try that, please let us know after trying that, since I've never experienced such an issue (and thanks to our community I'm also learning new stuff and solutions 🙂) 

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    Participant
    Oct 11, 2022 11:25 AM UTC

    @AkinGn Thank you, I opened a new file and made it within there and the problem stopped. So it must have been something to do with the settings of the file I was working within (the original file had been sent to me).

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