Skip to main content
A
Alhassan22375829vbya
Participant
December 23, 2021
Question

Update link Error you are disconnected. check your internet connections and try again" what is wrong

  • December 23, 2021
  • 1 reply
  • 261 views

I had an error when update link on cloud "you are disconnected. check your internet connections and try again" what is wrong",  Althoug my internet is working fine.

What solud I do?

    This topic has been closed for replies.

    1 reply

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    December 27, 2021

    Hi Alhassan22375829vbya,

     

    We are sorry to hear you are having trouble connecting in XD. We would like to know if it's possible for you to connect to a different network apart from the one you're using? If so, then please try connecting and let us know if that helps.

     

    If it doesn't, please let us know if it's happening with all files or with this file. Please share the version of XD and the OS of your machine. 

     

    We will try our best to help.

     

    Thanks,

    Harshika

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices