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yips20161254
Participant
Apr 13, 2021 8:03 AM UTC
Answered

Update link stuck at 50%

Hi there,

When I try to update the link for development & export it for web, it just stucked at 50%.

 

I have trouble shoot it, it's only happened when "Downloadable assets" is selected, I have try to restart & login to my Adobe XD,  but the issue still exist.

 

Regards,

Amber

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elainecc
elaineccCorrect answer
Participating Frequently
Apr 13, 2021 5:42 PM UTC

Hi, Amber - we're working on ways we can optimize the publish, but what's happening in the background is that your downloadable assets are being pushed up to the cloud. If you have a lot of assets being pushed up, it's going to take a while. If we try to skip steps, your developers will end up with poorer quality assets to use. One thing you might want to do is to check in your layers panel to make sure you really need all of the assets marked for batch export to be uploaded with your design spec. Hope that helps!

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3 replies

Rishabh_Tiwari
Rishabh_Tiwari
Legend
Apr 13, 2021 1:13 PM UTC

Hi Amber,

 

Sorry to hear about the trouble. We'll need to isolate the root cause of the issue as it can happen because of a specific asset or because of slow upload speed so could you please try changing to a different network and see if that solves the issue. If not please try isolating the asset which might be causing the issue by marking the assets for export selectively.

 

Regards

Rishabh

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    yips20161254Author
    Participant
    Apr 13, 2021 1:38 PM UTC

    Hi Rishabh,

     

    It's actually doing its job, I didn't close the file & realised the updating run like a tortoise, took me nearly 2 hours to finished the updating. 😮 Any chance to improve the speed?

     

    regards,

    Amber

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    elainecc
    elaineccCorrect answer
    Participating Frequently
    Apr 13, 2021 5:42 PM UTC

    Hi, Amber - we're working on ways we can optimize the publish, but what's happening in the background is that your downloadable assets are being pushed up to the cloud. If you have a lot of assets being pushed up, it's going to take a while. If we try to skip steps, your developers will end up with poorer quality assets to use. One thing you might want to do is to check in your layers panel to make sure you really need all of the assets marked for batch export to be uploaded with your design spec. Hope that helps!

    Translate
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