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yips20161254
Participant
April 13, 2021
Answered

Update link stuck at 50%

  • April 13, 2021
  • 1 reply
  • 1028 views

Hi there,

When I try to update the link for development & export it for web, it just stucked at 50%.

 

I have trouble shoot it, it's only happened when "Downloadable assets" is selected, I have try to restart & login to my Adobe XD,  but the issue still exist.

 

Regards,

Amber

This topic has been closed for replies.
Correct answer elainecc

Hi, Amber - we're working on ways we can optimize the publish, but what's happening in the background is that your downloadable assets are being pushed up to the cloud. If you have a lot of assets being pushed up, it's going to take a while. If we try to skip steps, your developers will end up with poorer quality assets to use. One thing you might want to do is to check in your layers panel to make sure you really need all of the assets marked for batch export to be uploaded with your design spec. Hope that helps!

1 reply

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity Manager
Community Manager
April 13, 2021

Hi Amber,

 

Sorry to hear about the trouble. We'll need to isolate the root cause of the issue as it can happen because of a specific asset or because of slow upload speed so could you please try changing to a different network and see if that solves the issue. If not please try isolating the asset which might be causing the issue by marking the assets for export selectively.

 

Regards

Rishabh

    Y
    yips20161254Author
    Participant
    April 13, 2021

    Hi Rishabh,

     

    It's actually doing its job, I didn't close the file & realised the updating run like a tortoise, took me nearly 2 hours to finished the updating. 😮 Any chance to improve the speed?

     

    regards,

    Amber

    elainecc
    Community Manager
    elaineccCommunity ManagerCorrect answer
    Community Manager
    April 13, 2021

    Hi, Amber - we're working on ways we can optimize the publish, but what's happening in the background is that your downloadable assets are being pushed up to the cloud. If you have a lot of assets being pushed up, it's going to take a while. If we try to skip steps, your developers will end up with poorer quality assets to use. One thing you might want to do is to check in your layers panel to make sure you really need all of the assets marked for batch export to be uploaded with your design spec. Hope that helps!

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