Updates not working

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For the last 2 or 3 updates I've not been able to use XD.

The latest version doesn't even open, the previous one just crashed everytime I tried to open a file.
I have to go back to version 28.6.12 just to be able to open the program.

I've not changed anything in my settings, use the same computer as before.

Please advise

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italosanCorrect answer

Community Expert

Have you checked if there are any updates available for your OS?

P

petervisser

Participant

5.3.1.470 is the latest Cloud

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petervisser

Participant

Everything is up to date

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italosan

Community Expert

Hi, what are the characteristics of your computer? Have you also tried updating the Creative Cloud app?

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inka184Author

Participant

Creative cloud is up to date

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italosan

Correct answer

Community Expert

Have you checked if there are any updates available for your OS?

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