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johnc67583066
Participant
June 2, 2020
Answered

Updating Components create format issues

  • June 2, 2020
  • 5 replies
  • 668 views

When we update components, it appears that components that have inner parts that utilize the padding feature see formating issues upon updating dependent files.  I have attached a gif showing the issue. This little event is wreaking havok in our files and is burning precious production time in useing XD as our design system manager. Thank you for any help you can offer to get us back in the game.  

 

    This topic has been closed for replies.
    Correct answer johnc67583066

    Sorry for the delay in response. Could you please share the file with me over a private message so that I can test and investigate at my end? I would also request you to please update XD to the current version 29.3 and see if the issue persists.

     

    We will try our best to help.

     

    Note: Please share the link of the post over a PM for reference.

     

    Thanks,

    Harshika


    Hi Harshika, I've updated to XD 30 and I can't duplicate the issue any longer. So I'm marking this is resolved. Thanks for the willingness to help.

    5 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    June 3, 2020

    Hi there,

     

    We are sorry to hear you are having trouble with components formatting in XD and thanks for sharing the video. We would like to know if it's happening with this specific file or all the files? What is the OS and XD version of your machine? Could you please copy paste the component into a new file and then share the results with us?

     

    We will try our best to help.

     

    Thanks,

    Harshika

    J
    johnc67583066Author
    Participant
    June 4, 2020

    I was able to duplicate the issue in completely new files. It acted exactly the same.

     

    I'm using Windows 10.0.17763 and XD 29.2.32. We have Macs and Windows designers using the file, all are seeing the issue for them as well. They can duplicate the problem on their machines.

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    June 12, 2020

    Sorry for the delay in response. Could you please share the file with me over a private message so that I can test and investigate at my end? I would also request you to please update XD to the current version 29.3 and see if the issue persists.

     

    We will try our best to help.

     

    Note: Please share the link of the post over a PM for reference.

     

    Thanks,

    Harshika

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