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Participant
December 30, 2020
Answered

updating Xd no sideload

  • December 30, 2020
  • 1 reply
  • 877 views

I've been trying to updated adobe XD but it gives me error code 506, after some digging I found out I have to enable sideloading. But I can not switch it on, I've tryed a lot of ways (yes hours of trying and failing) but nothing seems to work. So my question is: can I download it somehow without having to put on sideloading?

    This topic has been closed for replies.
    Correct answer Jarne_H

    I am sorry for the delay in response. Could you confirm if you have tried solution 2 in the article? If yes, please try creating a new user profile and check if it works or not. If nothing works, we'll need to check it on a remote session, please contact us directly, using this link: https://helpx.adobe.com/contact.html

     


    I let a classmate get on my pc to fix it, but non of the suggested ways worked sadly.
    I don't really know what he did exacltly but it works now.
    But thanks for responding anyways.
    I will deffinitly contact adobe support again when something isn't working the way it should be.

    1 reply

    Rishabh_Tiwari
    Legend
    December 30, 2020

    Hi there,

     

    Sorry to hear about the trouble. Could you please try the suggestions shared here: https://helpx.adobe.com/download-install/kb/exit-code-506-creative-cloud.html

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

    Jarne_HAuthor
    Participant
    December 30, 2020

    I've already been on that page and tryed everything to enable sideloading but it won't work sadly.
    I just can't enable sideloading in any way. (Believe me, I've tried a lot of different ways)
    So, yes I've read and tried it.
    Still hav'nt been able to fix it.

    Rishabh_Tiwari
    Legend
    January 5, 2021

    I am sorry for the delay in response. Could you confirm if you have tried solution 2 in the article? If yes, please try creating a new user profile and check if it works or not. If nothing works, we'll need to check it on a remote session, please contact us directly, using this link: https://helpx.adobe.com/contact.html