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Participant
July 1, 2021
Question

user account problem

  • July 1, 2021
  • 1 reply
  • 228 views

I have 2 user account, I forget the adminstrator window user password.

now i am in my second user and want to install adobe xd but window ask me for password and I cant sign in  my adminstrator use because i forget password, so what is the solution, I want to install xd and use it for project and new learning.

Any one suggest me.

Thanks

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    1 reply

    Rishabh_Tiwari
    Legend
    July 1, 2021

    Hi there,

     

    Sorry to hear about the trouble. If you have an enterprise account, please contact your IT Admin or raise a support case through the Admin portal. For more information on how to log a support case, please follow the steps shared here https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

     

    Regards

    Rishabh