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M
Masahiro Hattori
Participant
April 18, 2022
Question

【VERSION 50.0.12 xd】You're disconnected. Check your internet connection and try again.

  • April 18, 2022
  • 1 reply
  • 901 views

About New Version : 50.0.12

 

Prototype sharing was possible until the previous version (49.0.12).


However, when I updated to the latest version, I couldn't share the prototype even with the same data ...
Error message

```
You're disconnected. Check your internet connection and try again.
```


How can I repair it?

    This topic has been closed for replies.

    1 reply

    M
    Masahiro HattoriAuthor
    Participant
    April 18, 2022

    Of course, it is connected to the internet.

    Also, if I open the data in the previous version (49.0.12), I can share it,

    but in the latest version, I can't share the data ...

    Anupriya Sebastian
    Community Manager
    Anupriya SebastianCommunity Manager
    Community Manager
    April 18, 2022

    Hi @Masahiro Hattori, hope you are doing well and thanks for reaching out to us.

    Can you please share more details on this?

    Your OS version and is it happening with all the files or any specific file?

    Did you try Signing out of XD and CC Desktop?

     

    M
    Masahiro HattoriAuthor
    Participant
    April 18, 2022

    Thank you for your support reply.

     

    The OS of my PC is macOS Big Sur (ver 11.6.1).


    Until the version of xd was [49.0.12] , prototypes could be shared with all data.
    But after updating to version [50.0.12] , I can't share the prototype ...

     

    My company friends are in trouble in a similar situation ...

    please help me…

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