Skip to main content
L
lturpin2
Participant
January 24, 2024
Question

Version History Bug

  • January 24, 2024
  • 2 replies
  • 318 views

Version History in some cloud documents is no longer accessible. Getting the empty state. I know others had this issue a few months back and Adobe was able to solve it, but not sure what the fix was. 

    This topic has been closed for replies.

    2 replies

    C
    CJG-MNZ
    Participating Frequently
    February 9, 2024

    Same here – lost hundreds of documents, thousands of versions. Zero hope. 

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    January 25, 2024

    Hi,

     

    Sorry to hear about the trouble. Can you confirm if it's happening with multiple or specific files? Have you tried signing out and signing in again. Please ensure you're signed with the correct Adobe ID.

     

    Thanks

    Rishabh

      C
      CJG-MNZ
      Participating Frequently
      February 11, 2024

      Did you get enough information on this to hand it over to the developers or are there soime details missing? 

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices