Skip to main content
Participant
Jan 24, 2024 12:09 AM UTC
Question

Version History Bug

Version History in some cloud documents is no longer accessible. Getting the empty state. I know others had this issue a few months back and Adobe was able to solve it, but not sure what the fix was. 

This topic is closed to new replies. Start a new post to keep the conversation going.

3 replies

Participating Frequently
Feb 9, 2024 3:07 PM UTC

Same here – lost hundreds of documents, thousands of versions. Zero hope. 

Translate
Rishabh_Tiwari
Legend
Jan 25, 2024 11:56 AM UTC

Hi,

 

Sorry to hear about the trouble. Can you confirm if it's happening with multiple or specific files? Have you tried signing out and signing in again. Please ensure you're signed with the correct Adobe ID.

 

Thanks

Rishabh

Translate
Participating Frequently
Feb 11, 2024 10:09 PM UTC

Did you get enough information on this to hand it over to the developers or are there soime details missing? 

Translate