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Participant
July 25, 2022
Answered

Video Lagging in Preview

  • July 25, 2022
  • 2 replies
  • 423 views

Video Runs Very Slow and Lagging while Previewing my project.

Does anyone have the same issue?

This topic has been closed for replies.
Correct answer AkinGn

Hi @MustafaRabea, no I haven't experienced that, I'd try in a different file, maybe with a different video and even on a different computer to see if it's file, video or hardware related. Hope this helps!

2 replies

HARSHIKA_VERMA
Community Manager
Community Manager
July 31, 2022

Hi there,

 

Hope you're doing well!

 

We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance from us.

 

You may also try signing out of XD and the Creative Cloud desktop app, restart the machine and then launch XD from CCDA.

 

We would be happy to help.

 

Thanks,

Harshika

AkinGn
Community Expert
AkinGnCommunity ExpertCorrect answer
Community Expert
July 25, 2022

Hi @MustafaRabea, no I haven't experienced that, I'd try in a different file, maybe with a different video and even on a different computer to see if it's file, video or hardware related. Hope this helps!