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MustafaRabea
Participant
Jul 25, 2022 2:02 PM UTC
Answered

Video Lagging in Preview

Video Runs Very Slow and Lagging while Previewing my project.

Does anyone have the same issue?

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AkinGn
AkinGnCorrect answer
Community Expert
Jul 25, 2022 2:33 PM UTC

Hi @MustafaRabea, no I haven't experienced that, I'd try in a different file, maybe with a different video and even on a different computer to see if it's file, video or hardware related. Hope this helps!

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2 replies

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
Jul 31, 2022 7:25 PM UTC

Hi there,

 

Hope you're doing well!

 

We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance from us.

 

You may also try signing out of XD and the Creative Cloud desktop app, restart the machine and then launch XD from CCDA.

 

We would be happy to help.

 

Thanks,

Harshika

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    AkinGn
    Community Expert
    AkinGnCommunity ExpertCorrect answer
    Community Expert
    Jul 25, 2022 2:33 PM UTC

    Hi @MustafaRabea, no I haven't experienced that, I'd try in a different file, maybe with a different video and even on a different computer to see if it's file, video or hardware related. Hope this helps!

    Translate
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