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5 replies

Rishabh_Tiwari
Legend
Dec 29, 2020 9:12 PM UTC

Hi there,

 

We're so sorry for the delay in response. To test and escalate this further, could you please share the website address from where you downloaded the setup.

 

Regards

Rishabh

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Participant
Dec 30, 2020 6:40 AM UTC

Hi Rishabh,

 

Thanks for the response. Here is the URL where I downloaded the installer.

Apps | Adobe Creative Cloud

 

Regards,

Selva

 

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Rishabh_Tiwari
Legend
Jan 5, 2021 1:08 PM UTC

Thanks for sharing the link. Could you also confirm if you installed XD directly from the website or using the Adobe CC Desktop app?

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