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Aug 12, 2020 6:56 PM UTC
Answered

Voice prototyping not available for my account type

Hi - I'm have an enterprise Creative Cloud account with my organization. I just tried to test out voice protoyping in XD, but was met with the error "Voice prototyping not available for your account type".

 

Does anyone know what kind of account type I need to be able to do voice prototyping with XD?

 

Thanks!

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Aug 13, 2020 1:46 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. I'd request you to log a ticket with the Enterprise support team so that they can check this on your account and system level. To contact or log a ticket you can use this link: https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

     

    Regards

    Rishabh

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    1 reply

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Aug 13, 2020 1:46 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. I'd request you to log a ticket with the Enterprise support team so that they can check this on your account and system level. To contact or log a ticket you can use this link: https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

     

    Regards

    Rishabh

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