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Participant
April 6, 2020
Question

Wacom intous bug with latest software update.

  • April 6, 2020
  • 2 replies
  • 687 views

hi there!

 

i'm having a pretty annoying problem - though its just the XD that updated this morning, but now it all other apps.

 

when i turn on my tablet to use it on mac os catalian everything is alright till the moment i open on of the apps - then it all crashes down and this appears in the settings (attaching image).

 

can you help me out? maybe new drivers for wacom have been available this week or something? before two weeks was up to date 😕😕

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    2 replies

    Harshika Verma
    Community Manager
    Community Manager
    April 12, 2020

    Hi there,

     

    Sorry for the delay in response. I am not quite sure of the issue you're facing. Would you mind elaborating more about the issue here? Are you facing trouble while opening XD? What is the XD version you are using?

     

    I will try my best to help.

     

    Thanks,

    Harshika

    madlen4oAuthor
    Participant
    April 6, 2020

    and here is the proof of wacom update. it's a brand new intous ... because my old one went on vacation after a long time using it...

    Preran
    Legend
    April 14, 2020

    Adding to what Harshika said, see https://helpx.adobe.com/ca/xd/system-requirements.html for the system requirements for XD.

     

    From what I know, Adobe XD isn't supported on Wacom as yet. I would like the other experts here to pitch in with their observations.