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M
meetingingorkipark
Participant
May 22, 2020
Question

Web export not working correctly - no picture - no preserve scroll position

  • May 22, 2020
  • 1 reply
  • 2500 views

Hello,

 

I was not able to export my website properly

I have created a simpe transition between two artboards and it works fine on a preview.

After I exported that using Web Export plugin, the picture from the artboards was not included and the scroll position doesn't preserve after clicking on a button.

 

Please see here what I mean exactly:

https://share.getcloudapp.com/Z4uLRNgo

 

Could you please explain where I went wrong?

 

Thank you

{Renamed By MOD}

This topic has been closed for replies.

1 reply

Rishabh_Tiwari
Rishabh_Tiwari
Legend
May 22, 2020

Hi there,

 

Sorry to hear about the trouble. We can surely test this on our end, for that could you please share a few more details like:

 

  1. The version of Adobe XD and the OS.
  2. Format of the picture used in XD.
  3. Is this happening with a specific picture format?
  4. Is this happening on a specific file or multiple files?

 

Regards

Rishabh

M
meetingingorkiparkAuthor
Participant
May 25, 2020

Hello Rishabh,

 

I am using Adobe XD 29.02.03 on Windows.

Somehow the problem has resolved on its own. Before it didn't export picture in the export folder. But then it did. I am not sure what happened. It was a PNG format. 

 

Please note that it was not the only problem I mentioned: after I exported my website using the Web Export plugin, the scroll position doesn't preserve after clicking on a button, although it was ticked to preserve the position on scroll. You may check this on the video as well in my very first message.

 

Could you please help me with this one?

 

Thank you!

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
May 27, 2020

Hi there,

 

Nice to hear your first issue is been resolved. For the second issue, would you mind copying everything from a prototype mode into a new file so that all the interactions gets copied as well and then try the export again?

 

Let me know if it works on a new file, might be the possiblity that some elements got corrupted.

 

Thanks,

Harshika

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