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Branden5C73
Participant
Aug 27, 2020 4:17 AM UTC
Answered

Web Export plugin taking long time to install in XD.

I'm trying to install web export on Adobe XD and it's taking very long.

 

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Harshika Verma
Harshika VermaCorrect answer
Community Manager
Aug 27, 2020 3:08 PM UTC

Hi Branden, 

 

Sorry to hear you are having trouble installing Web Export plugin in XD. I would like to confirm if you are on the latest version of XD. If this is the only plugin which is taking time in installation or is it happening with every plugin?

Please try signining out of XD, Creative Cloud, and restart the machine, then sign back in.

 

Let us know if that helps.

 

Thanks,

Harshika

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4 replies

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
Aug 27, 2020 3:08 PM UTC

Hi Branden, 

 

Sorry to hear you are having trouble installing Web Export plugin in XD. I would like to confirm if you are on the latest version of XD. If this is the only plugin which is taking time in installation or is it happening with every plugin?

Please try signining out of XD, Creative Cloud, and restart the machine, then sign back in.

 

Let us know if that helps.

 

Thanks,

Harshika

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italosan
Community Expert
italosanCommunity Expert
Community Expert
Aug 27, 2020 10:46 AM UTC

Hi, have you also tried with a different internet network?

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    Branden5C73Author
    Participant
    Aug 27, 2020 1:48 PM UTC

    Yes

     

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    italosan
    Community Expert
    italosanCommunity Expert
    Community Expert
    Sep 4, 2020 10:32 AM UTC

    Hi, would you mind confirming if your problem is resolved?

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