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Participant
Nov 3, 2021 8:23 PM UTC
Answered

Web Link not updating with Document Link

When I go to share my document I click update Link after I've made changes, and then i'll click on the link associated with the document to view it in the browser. For some reason when I click on the web link, it's showing on the bottom right of the prototype, that it hasn't updated my changes for the past 5 hours, so none of my changes are showing. How can this be fixed?

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    Racquel5E65Correct answer
    Participant
    Nov 3, 2021 8:37 PM UTC

    Looks like it was computer error, I restarted my Mac twice and now it's updating and working. That was very strange. Thank you for your help though!

    3 replies

    Spas K.
    Community Expert
    Community Expert
    Nov 3, 2021 8:28 PM UTC

    Will you be able to post a screenshot of the whole share panel, and the link to the prototype? If it's confidential, you can share via PM. Also - what happens if you generate a new link? Does that generate and work fine?

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    Racquel5E65AuthorCorrect answer
    Participant
    Nov 3, 2021 8:37 PM UTC

    Looks like it was computer error, I restarted my Mac twice and now it's updating and working. That was very strange. Thank you for your help though!

    Translate
    Spas K.
    Community Expert
    Community Expert
    Nov 3, 2021 8:45 PM UTC

    Glad you got it resolved 🙂

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