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Participant
November 3, 2021
Answered

Web Link not updating with Document Link

  • November 3, 2021
  • 1 reply
  • 917 views

When I go to share my document I click update Link after I've made changes, and then i'll click on the link associated with the document to view it in the browser. For some reason when I click on the web link, it's showing on the bottom right of the prototype, that it hasn't updated my changes for the past 5 hours, so none of my changes are showing. How can this be fixed?

    This topic has been closed for replies.
    Correct answer Racquel5E65

    Looks like it was computer error, I restarted my Mac twice and now it's updating and working. That was very strange. Thank you for your help though!

    1 reply

    Spas K.
    Community Expert
    Community Expert
    November 3, 2021

    Will you be able to post a screenshot of the whole share panel, and the link to the prototype? If it's confidential, you can share via PM. Also - what happens if you generate a new link? Does that generate and work fine?

    Racquel5E65AuthorCorrect answer
    Participant
    November 3, 2021

    Looks like it was computer error, I restarted my Mac twice and now it's updating and working. That was very strange. Thank you for your help though!

    Spas K.
    Community Expert
    Community Expert
    November 3, 2021

    Glad you got it resolved 🙂