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luigi liu
Participating Frequently
October 4, 2019
Question

whats wrong??? I have to sign in every time??!!

  • October 4, 2019
  • 2 replies
  • 254 views

any official stuff wanna give an explanation?

    This topic has been closed for replies.

    2 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    October 4, 2019

    Hi Luigi, 

     

    We are sorry to hear that you are facing trouble. It is not immediately clear from reading your post, we would request you to please elaborate more about the issue. 

     

    However, a similar question has been raised here: https://community.adobe.com/t5/Get-Started/Adobe-XD-always-ask-to-sign-in-on-Adobe-CC/td-p/10243968. We would request you to please try the solution mentioned in the link and let us know if that helps.

     

    Thanks,

    Harshika

      Preran
      Preran
      Legend
      October 4, 2019

      Can you let us know if the issue is with signing into the forum or to the XD application. If you are having issues with being logged out of the application frequently, try the solutions in this article https://helpx.adobe.com/in/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

      Thanks,

      Preran

        L
        luigi liuAuthor
        Participating Frequently
        October 11, 2019
        well I think the problem disappered after the update. Thank you very much!
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