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Caroline5DD1
Participant
January 28, 2021
Answered

When adding graphics from Adobe CC library, they are blurred and tiny.

  • January 28, 2021
  • 1 reply
  • 1913 views

I am new to Adobe XD so maybe I'm just doing something wrong. But when I drag in assets from my CC library, they come in super small and blurry if I expand them. These are vector graphics created in Illustrator so theoretically there should be no issue here. I'm also using some graphics from Photoshop and I am not even able to drag these into my layouts as they are grayed out completely. When I try to drag them in, I get an error message.

 

Please help! I know I can workaround by simply importing, but I really want to make use of linked files in XD.

 

Thanks in advance for the help. I've attached some screenshots so you can see my screen.

This topic has been closed for replies.
Correct answer Harshika Verma

Hi Caroline,

 

Welcome to the Adobe XD Community!

 

Thanks for reaching out and using Adobe XD. I would request you to please go through this article: https://helpx.adobe.com/xd/how-to/add-assets-from-cc-library-to-xd.html just to make sure you are following the right process.

 

We also have the update available for XD, please make sure your XD is updated to XD 36.2 version.

 

Please let me know if you need further assistance. I would be happy to help.

 

Thanks,

Harshika

1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
January 28, 2021

Hi Caroline,

 

Welcome to the Adobe XD Community!

 

Thanks for reaching out and using Adobe XD. I would request you to please go through this article: https://helpx.adobe.com/xd/how-to/add-assets-from-cc-library-to-xd.html just to make sure you are following the right process.

 

We also have the update available for XD, please make sure your XD is updated to XD 36.2 version.

 

Please let me know if you need further assistance. I would be happy to help.

 

Thanks,

Harshika

    C
    Caroline5DD1Author
    Participant
    January 28, 2021

    Thank you! I found out my issue was that CC was not set to sync automatically. Once I made sure it was syncing, I quit and restarted all of my Adobe apps and the problem was resolved.

      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      February 3, 2021

      Glad to hear you are able to resolve the issue. Please feel free to reach out to us in the future for any query related to XD.

       

      We would be happy to help.

       

      Thanks,

      Harshika

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