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Participant
Jun 23, 2020 2:30 PM UTC
Answered

When I try to play the prototype, if I use the automatic animation the program crashes

When I try to play the prototype, if I use the automatic animation the program crashes. 

I am using the last version of adobe XD and I am paying for it. How can I resolve this issue?  With previous versions this had not happened to me.

 

Crash Logs: https://pastebin.com/UHMdMWqQ

 

{Edited By MOD}

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Harshika Verma
Harshika VermaCorrect answer
Community Manager
Jun 23, 2020 9:51 PM UTC

Hi there,

 

We are sorry to hear you are facing Crash issues with XD on your mac machine. Could you please try reinstalling XD and share the results with us?

 

We will try our best to help.

 

Thanks,

Harshika

1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
Jun 23, 2020 9:51 PM UTC

Hi there,

 

We are sorry to hear you are facing Crash issues with XD on your mac machine. Could you please try reinstalling XD and share the results with us?

 

We will try our best to help.

 

Thanks,

Harshika

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