Participant

Question

When uploading the XD files to Zeplin it gives error: Multiple Adobe XD CC instances running.

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When I try to upload files to Zeplin. it says Multiple Adobe XD CC instances running

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MohsenrRohani

Participant

Same here

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Harshika Verma

Community Manager

Hi Mohsen,

Sorry to hear you are having trouble uploading the files into Zeplin. Would you mind sharing the OS, XD and zeplin version you are using? Could you please confirm if it's happening with all the files or with a specific file?

We will try our best to help.

Thanks,

Harshika

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italosan

Community Expert

Hi, has your problem with Adobe XD and Zeplin been solved?

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rm80095878

Participant

Not for me

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rm80095878

Participant

same problem

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sunnyk78907796

Participant

Is this still unresolved?

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rm80095878

Participant

To me not solved

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Atul_Saini

Legend

Hi Mythsmitigated123,

Sorry that you are unable to export to Zeplin and getting an error which says "Multiple Adobe XD instances are running". Would you mind restarting XD and check if that works for you? I would also request you to share the version of Adobe XD and OS build which you are using.

Thanks,

Atul_Saini

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mythsmitigated123Author

Participant

I did restart my XD several times, and the XD Version I'm using is 18.1.12.1

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Atul_Saini

Legend

Hi Mythsmitigated123,

Thank you for performing the initial troubleshooting process and sorry that you're having trouble. We'd need some additional information to proceed further.

Did this start happening after the latest update?
Which version of Zeplin and OS build are you using?

I would also request you to reinstall Adobe XD and check if that helps.

Thanks,

Atul_Saini

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