Where did my installed plugins go?

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Since yesterday all my installed plugins are now gone. Including Zeplin (Beta)... what happened?

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T

Tash5C39

Participant

Anyone else? Fixes?

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Rishabh_Tiwari

Legend

Hi there,

We're so sorry to hear about the trouble. Could you please generate system logs using this link: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and upload them to a shared location such as Creative Cloud or Dropbox and share the URL with us so that we can investigate the issue?

We will try our best to help.

Regards

Rishabh

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Ares Hovhannesyan

Community Expert

Dose it happenes after update? Are you on latest version?

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Henrik Krog AndersenAuthor

Known Participant

Hi Ares,
Yes, I am on the lastest version. I have reinstalled all plugins again. But from one day to another all my plugins disappeared out of the blue 😕😕 I am on the windows version 38.1.12.

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Ares Hovhannesyan

Community Expert

It also happens with me after todays XD update on Win 10 latest version.

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