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arnhemt
Inspiring
Feb 18, 2021 7:59 AM UTC
Answered

White empty menu starting XD Macbook (new installation)

After installation a white, empty menu or a macbook. And no solution via the helpdesk. Really bad. And turns out to be a long-term problem. Do not come up with an excuse now, but provide a suitable solution. No reinstallation or formating of an OS. The problem has been with other users for much longer. Shame for such an expensive product.

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arnhemtCorrect answer
Inspiring
Feb 19, 2021 11:50 AM UTC

Eureka, found the solution. Without the help of ADOBE helpdesk. What a mess that remains from previous installations. Item may be closed.

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2 replies

arnhemtAuthor
Inspiring
Feb 18, 2021 8:04 AM UTC

Since 2019 see screenshot

 

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arnhemtAuthorCorrect answer
Inspiring
Feb 19, 2021 11:50 AM UTC

Eureka, found the solution. Without the help of ADOBE helpdesk. What a mess that remains from previous installations. Item may be closed.

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