Who can delete published links?

Question

We were working with a customer where we owned the Adobe XD license and then added the customer as an editor on our license so that we can create prototypes together. The project has since finished and we revoked the customer's access to our license. However, the published links are still available.

We tried deleting all cloud files and links, but the links are still available.

If the Adobe XD document was created by the customer, do we need to request the customer to go to https://assets.adobe.com/links to delete the published links? Is there any way we can do this ourselves as the license owner?

Ares Hovhannesyan · Accepted Answer

File can be deleted with anyone who are owner of account and have access to that account.

HARSHIKA_VERMA · Answer

Hi @Stephen246074953zn0,

Thank you for reaching out. We would like to confirm if those links are created by the customer license, in that case, the files will be deleted from his account. You will be able to manage those links only, which are created from your account.

Let us know if you need further suggestions.

We will be happy to help.

Thanks,

Harshika

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