Skip to main content
D
Dendy Ramdhan
Participant
May 15, 2021
Question

Why Adobe XD always not responding?

  • May 15, 2021
  • 1 reply
  • 1316 views

Why is this application always not responding every time I launch or when it is in the middle of an activity? I had to wait a long time to get it, it took approximately 10 to 20 minutes when the application started not responding.

 

Mac OS: 10.15.6

Adobe XD: 40.0.22

This topic has been closed for replies.

1 reply

G
Community Expert
gianvitulanoCommunity Expert
Community Expert
May 17, 2021

Hi Dendy,

try uninstalling and installing Adobe XD again. For a deeper uninstallation, I would like to recommend you to use Creative Cloud Cleaner, this will also delete damaged files that could be annoying.

    D
    Dendy RamdhanAuthor
    Participant
    May 17, 2021

    Hi gian,
    I have uninstall dan intall Adobe XD for almost 5 times and the results still same, I have also uninstall it with the cleaner and still same.

    Is there any other solution?

    I have done solutions available on the internet and in this forum, the results are nil.

     

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    May 18, 2021

    Hi Dendy,

     

    Sorry to hear about the trouble. Could you confirm if the application is freezing randomly or does any specific action is causing the application to freeze? We're here to help, just need more information.

     

    Regards

    Rishabh

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices