Why my new Install Adobe XD will appear this pop up message? HELP!!!

Forum|Forum|6 years ago
July 14, 2019
2 replies
329 views

Hi everyone, I need help about Adobe XD. When i new install Adobe XD, it will pop up this message.

Even i try install and uninstall so many time, it still the same problems. And i try this Cannot verify subscription status in offline mode and the problem is still the same.

May I know what problem is it? Thank you for you help !!! Adobe XD

This topic has been closed for replies.

Harshika Verma

Community Manager

Hi there,

Thank you for reaching out and trying the initial procedure. In addition to what Italo Sannino said, you may refer to this link: User and license information issues | CC 2019 and try the steps mentioned and let us know if that helps.

Thanks,

Harshika