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方舟戴45579864
Participant
August 24, 2018
Answered

Why won't previews work on mobile?

  • August 24, 2018
  • 2 replies
  • 346 views

Did adobe suddenly break everything on mobile this morning? I'm trying to preview my wireframes on mobile and no method works. I copy the link directly into my mobile browser, and gets an empty page. I downloaded the official Adobe XD app to preview, completely fails to detect my CC has any files. I downloaded a non-official app (XD previewer), and it simply crashes when I paste in any preview link.... what in the world is going on? I'm on iPhone 8 plus, latest iOS, non jailbroken...

    This topic has been closed for replies.
    Correct answer Atul_Saini

    Hi 方舟戴, it looks like its working fine now, could you please test the mobile preview again and let us know if you are still getting the blank screen?

    If it still persists, please update the link and reshare. It should work.

    Thanks.

    2 replies

    Atul_Saini
    Atul_SainiCorrect answer
    Legend
    August 24, 2018

    Hi 方舟戴, it looks like its working fine now, could you please test the mobile preview again and let us know if you are still getting the blank screen?

    If it still persists, please update the link and reshare. It should work.

    Thanks.

    Atul_Saini
    Atul_Saini
    Legend
    August 24, 2018

    Hi 方舟戴,

    Thanks for sharing your feedback about the issue that you are facing with mobile preview. Could you please share the link of the prototype that you are trying to view? Have you tried to view it on any other device? Or have you tested any other file to view?

    Awaiting your response.

    Thanks,

    Atul_Saini

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