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jsmith_0719
Inspiring
Nov 23, 2020 6:50 PM UTC
Answered

Windows 10 XD crashing on launch

Hello all,

Anyone else having an issue with XD crashing on launch? I rebooted and that did not help. It just hangs at a blank start screen.

 

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    jsmith_0719Correct answer
    Inspiring
    Nov 23, 2020 8:33 PM UTC

    Hello, thanks for checking back. I uninstalled XD and reinstalled and it is working fine now.

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    3 replies

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    Nov 23, 2020 8:31 PM UTC

    Hi there,


    Sorry to hear about the trouble. Could you please try the steps suggested here: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-windows-10/m-p/10602095#M16102

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

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    jsmith_0719AuthorCorrect answer
    Inspiring
    Nov 23, 2020 8:33 PM UTC

    Hello, thanks for checking back. I uninstalled XD and reinstalled and it is working fine now.

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    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    Nov 23, 2020 8:34 PM UTC

    Glad to hear that! Feel free to reach out if you have any other issues or questions. 

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