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hernanp74117600
Participant
Oct 26, 2020 4:27 PM UTC
Answered

Windows + iOS Mobile Preview not working

Since I format my PC I couldn´t use this Adobe Xd Tool.

 

My Windows: Windows 10 Education 19042.572
I have updated Adobe XD in my PC and iPhone.

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    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Oct 26, 2020 11:56 PM UTC

    Hi there,

     

    Sorry to hear you are unable to do mobile preview. Would you mind checking if the iTunes is installed on your machine? Please see this article: https://helpx.adobe.com/ca/xd/user-guide.html/ca/xd/help/preview-mobile.ug.html for more info.

     

    We will try our best to help.

     

    Thanks,

    Harshika

    1 reply

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    Oct 26, 2020 11:56 PM UTC

    Hi there,

     

    Sorry to hear you are unable to do mobile preview. Would you mind checking if the iTunes is installed on your machine? Please see this article: https://helpx.adobe.com/ca/xd/user-guide.html/ca/xd/help/preview-mobile.ug.html for more info.

     

    We will try our best to help.

     

    Thanks,

    Harshika

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