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Syeds
Syeds
Inspiring
March 9, 2022
Question

Windows XD is not copy pasting

  • March 9, 2022
  • 1 reply
  • 493 views

I am not able to copy paste betwen files. I will like to copy from a local file and paste it to a cloud layout. Should I uninstall and reinstall XD? I have rebooted multiple times and tried to troubleshoot but still happening.

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    1 reply

    R
    Community Manager
    Roopa PCommunity Manager
    Community Manager
    March 10, 2022

    Hi there,

     

    We are sorry to hear you are having trouble with XD copy paste operation and We would like to know a few more details in order to investigate the issue-

    1. XD Version

    2. OS platform

    3. What data it is that you are copying, Is it an image or a text ?

    Also, look at the following post

    https://community.adobe.com/t5/adobe-xd-discussions/paste-doesn-t-work/td-p/9064688

     

    Thank you,

    Roopa Patil

    Syeds
    SyedsAuthor
    Inspiring
    March 10, 2022

    XD Version: 48.0.12.10

    OS Version: Windows 10/ 19043.1348

    Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz

     

    I am copying only vector art and text from a local XD layout to a cloud XD layout.

    R
    Community Manager
    Roopa PCommunity Manager
    Community Manager
    March 15, 2022

     Hi syeds,

     

    please update your XD app to latest 49 version and check, if you are still facing the issue- please collect the logs using the following tool: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html  and upload the file to CC, Dropbox, or Google drive and share the link over a private message.

     

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