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Participant
February 12, 2018
Answered

Won't fully launch

  • February 12, 2018
  • 1 reply
  • 418 views

When opening Adobe XD on the latest version, all I get is this:

This topic has been closed for replies.
Correct answer Preran

Just to be sure, is this the version installed on your computer Checking for the Latest Windows 10 Update - The New York Times ?

If it is, send me your Adobe ID, location, and phone number over a private message. We will get in touch with you for investigation. To send a private message, click my picture and use the Message button.


Thanks,Preran

1 reply

Preran
Legend
February 12, 2018

If you are on Windows, have you updated to the latest version of the OS? Also verify that all your graphic drivers are udpated by visiting the manufacturer's site.

Thanks,

Preran

TorvaahAuthor
Participant
February 12, 2018

Yes, I am on the latest OS of Windows. Also, my graphics driver is on the latest version too.

If this helps, I am using Intel HD Graphics, version 10.18.10.4885.

Preran
PreranCorrect answer
Legend
February 12, 2018

Just to be sure, is this the version installed on your computer Checking for the Latest Windows 10 Update - The New York Times ?

If it is, send me your Adobe ID, location, and phone number over a private message. We will get in touch with you for investigation. To send a private message, click my picture and use the Message button.


Thanks,Preran