XD 36.2 version crashed after hitting Live preview Button.

Forum|Forum|5 years ago
January 28, 2021
2 replies
379 views

Hi,

I don't get it what is going on with this new XD app, Everytime and click desktop preview button, it crashes my app completely, Please help me solving the problem.

Thanks!

Regards,

Imran.

Crash on windows

This topic has been closed for replies.

Harshika Verma

Community Manager

Hi Imran,

We are sorry to hear you are experiencing the crash issue with XD. I am unable to reproduce the issue at my end on my windows machine. In addition to what Ares has asked, please share more details about the issue like the OS and XD version. Does that happen with every file?

I would suggest trying signing out of XD, Creative Cloud, restart the machine and then sign back in.

Let us know if that helps.

Thanks,

Harshika