XD 44, Hangs when font tool is used.

2 replies
340 views
Translate

XD hangs while trying to type a text or edit an existing text. I am getting this issue when I use xd for more than 6 hours and it is not a system performance issue as my other applications are running fine.

Share or publish

This topic is closed to new replies. Start a new post to keep the conversation going.

Rishabh_Tiwari

Legend

Hi there,

Sorry to hear about the trouble. Please share a few more details like:

The version of XD and OS.
If you have Windows OS, please ensure that you have installed the latest OS updates and drivers.
Is this happening on a specific file or multiple files?
Is this happening while using a specific font?

We're here to help, just need more information.

Regards

Rishabh

Translate

A

Aju5E70Author

Participant

Dear Rishab,

Please check my response given below

The version of XD and OS. - Version 44.1.12.5. & Windows 10 Home 20H2
If you have Windows OS, please ensure that you have installed the latest OS updates and drivers. - Yes
Is this happening on a specific file or multiple files? - Most of the files
Is this happening while using a specific font? - Any font.

Now XD has started hanging even without the usage of font tool. Suddenly the application freezes and I am not able to even draw a line or do any activity in the application. Taking hours to complete a small task.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.