XD 44: Linked assets freezes when clicked after update

Question

After Update 44 and migrating linked assets to libraries, clicking linked assets freezes XD. I can't do any work because I have to wait several minutes for XD to unfreeze. I literally can go away, make a cuppa and come back and it's still not letting me click anything. Then when it's ready, I can suddenly click something but if it's an asset that linked the whole process starts over again. I can't update the linked assets or replace them with the newly published assets from the library.

Rishabh_Tiwari · Answer

Hi there,

We're so sorry to hear about the trouble. Please share a few more details like:

The version of XD and OS.
Is this happening with a specific file or multiple files?
Please collect system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
Please collect and share spin dum files by following the steps shared below:

For Windows:

Launch Task Manager
Select the Adobe XD process
Right click on the Adobe XD process
Select “Create dump file”
This will generate a binary file

For macOS:

Launch Activity Monitor
Select Adobe XD process (might show as “Not Responding”)
Click on the gear in the upper left of the Activity Monitor
Select “Spindump”
This will generate a text file

We're here to help, just need more information.

Regards

Rishabh

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