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Participant
September 28, 2021
Question

XD 44: Unable to launch XD

  • September 28, 2021
  • 1 reply
  • 217 views

XD cannot be opened

Error 5719 occurred !!!!!!

 

{Renamed by MOD}

This topic has been closed for replies.

1 reply

Community Manager
September 28, 2021

Hi there,

 

We are sorry to hear you are having trouble using Adobe XD.

We would request you to please try the below steps that helped few customers in past:

 

1. Uninstall XD.
2. Quit Creative Cloud Desktop app and kill all related processes from Task Manager.
3. Delete temp files by going to run(Win+r) then %temp%
4. Delete the Adobe XD CC folder from  C:\Program Files\Common Files\Adobe.

5. Repair the Creative Cloud Desktop app and restart the machine.

6. Then Install XD again.

 

Let us know if that helps.

 

Thanks,

Madhumati