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naresh87b
Participant
March 13, 2018
Answered

XD 6 not opening after update

  • March 13, 2018
  • 1 reply
  • 402 views

Hello,

After the update to XD 6, the application is not working or opening! Anyone facing similar issues?

I am using a HP Zbook with i7, 32gb ram, windows 10 pro, Nvidia Quatro

I browsed through similar issues on forum and their workarounds, but it doesn't seem to be working. Any help would be much appreciated.

Thank you,

Naresh

This topic has been closed for replies.
Correct answer naresh87b

Hello Ankush,

XD didn't launch at execution. I tried uninstalling and installing it few times, still it didn't launch in all those tries. But then I restarted my machine once, it started working then. Hope it doesn't have any more launch problems again.

Thanks for your time

Naresh

1 reply

ankushr40215001
ankushr40215001
Inspiring
March 13, 2018

Hey naresh87b,

What exactly is happening with the product? Whether it doesn't launch, or crash?

Please see this doc - Adobe XD System requirements and check if the system requirements mentioned matches with yours.

Thanks,

Ankush

N
naresh87bAuthorCorrect answer
Participant
March 13, 2018

Hello Ankush,

XD didn't launch at execution. I tried uninstalling and installing it few times, still it didn't launch in all those tries. But then I restarted my machine once, it started working then. Hope it doesn't have any more launch problems again.

Thanks for your time

Naresh

Preran
Preran
Legend
March 13, 2018

Thank you for letting us know. Naresh. If you need any more assistance in the future, feel free to ask.

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