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dennyr72111898
Participant
May 25, 2018
Question

XD 8.1.22.2 crashes on save

  • May 25, 2018
  • 2 replies
  • 331 views

We are experiencing a lot of crashes and lost work while trying to save. It started after last weeks update and continues with the update from earlier this week. Running on Mac High Sierra. Have unintalled and reinstalled as well. No luck.

    This topic has been closed for replies.

    2 replies

    Preran
    Preran
    Legend
    May 28, 2018

    This issue was solved by resetting preferences on Adobe XD by the Support team. If other people have the same issue, get in touch with me.

    [Mac 10.13] Adobe XD CC exits without error after launch – Adobe XD Feedback : Feature Requests & Bugs

    Thanks,

    Preran

    Preran
    Preran
    Legend
    May 25, 2018

    Hi Dennyr,

    Apologize for your experience. Can you please send me your Adobe ID, location, and phone number along with the URL of this post over a private message? To send a private message, click my picture and use the Message button.

    We will get in touch with you for investigation.

    Thanks,

    Preran

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